Privacy policy
Privacy Policy
Scorpius Immigration Services Inc. we takes privacy seriously and is committed to ensuring the security and confidentiality of personal information entrusted to us. This Privacy Policy is designed to inform you, as a client or visitor to our website, about how we collect, use, store, disclose, and protect your personal information. By engaging our services or using our website, you consent to the terms outlined in this Privacy Policy. We advise you to read this document carefully for a clear understanding of our practices.
1. Information We Collect
Our collection of information is essential for delivering tailored, effective immigration consultancy services. The types of information we may collect include:
Personal Identifiers: This includes information that identifies you, such as your name, date of birth, nationality, contact details (e.g., phone number, email address), and other identifiers relevant to immigration applications.
Financial Information: For billing and transaction purposes, we may collect financial information, including credit card or bank details, solely for completing transactions related to our services.
Immigration-Related Information: We gather any data necessary for visa, immigration, or citizenship applications, including identification numbers, travel history, educational qualifications, and employment details.
Technical Data: When you interact with our website, we automatically collect information about your device, IP address, browser type, browsing patterns, and the pages you access. This data helps us analyze site traffic and improve user experience.
Location Information: In certain instances, we may collect location data when you access our website, especially when such information is necessary for the services we offer, although you may control this through device settings.
2. Purpose of Information Collection
We collect and use your information to ensure our services meet your specific needs and comply with legal requirements. Your data may be used in the following ways:
Service Delivery: To effectively process visa, residency, and other immigration-related applications.
Personalized Assistance: To understand your individual needs and provide tailored solutions, consultations, or advice.
Transaction Processing: To facilitate secure payments for services and issue necessary documentation or receipts.
Improving Our Services: We use data analysis to enhance our website's functionality and adapt our services to client needs.
Compliance with Legal Requirements: We may process your information to comply with applicable immigration laws, regulations, and other lawful requests or to assist with legal proceedings if necessary.
Client Communication: With your consent, we may contact you regarding new services, policy updates, industry news, and offers related to immigration services.
Marketing and Promotions: To occasionally send relevant promotional material, with your express permission, that may enhance your immigration process experience.
3. Legal Basis for Processing
Scorpius Immigration Services Inc. operates under several legal bases for processing your personal information, including:
Consent: When you voluntarily provide information or consent to use your data for specific purposes, such as marketing.
Contractual Obligations: To fulfill agreements with clients for the provision of immigration services.
Legal Compliance: When processing is necessary to comply with applicable laws or respond to lawful requests.
Legitimate Interest: Where necessary to improve service quality and website functionality, we may use your data for purposes deemed within our legitimate business interests, provided it does not infringe on your privacy rights.
4. Data Sharing and Disclosure
Your privacy is essential to us, and we treat your personal information with care. We limit data sharing to specific circumstances:
Authorized Service Providers: Third-party vendors, such as payment processors or technology partners, may access information as required for service delivery. Each vendor is vetted and bound by confidentiality agreements.
Government Authorities: For compliance with legal or regulatory requirements, we may be obligated to share your data with governmental agencies, immigration authorities, or law enforcement when legally mandated.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be shared with the relevant parties, subject to strict confidentiality and privacy safeguards.
5. Security Measures
Protecting your information is a core priority. We employ advanced security protocols to prevent unauthorized access, misuse, or loss of personal data, including:
Encryption: Personal data transmitted online is encrypted to prevent unauthorized access during transmission.
Access Control: Only authorized personnel have access to sensitive information, and all personnel receive privacy and security training.
Monitoring and Testing: Regular vulnerability assessments and system monitoring ensure our defenses remain robust and up to date.
While we implement these measures diligently, it is important to note that no data transmission or storage can be guaranteed to be completely secure. If you have specific concerns about data security, please contact us.
6. Data Retention Policy
Scorpius Immigration Services Inc. retains personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods are based on the nature of the information, the purpose of processing, and legal requirements. When your information is no longer needed, we securely delete or anonymize it, following industry-standard practices.
7. International Data Transfers
If you are accessing our website or services from outside Canada, please note that your information may be transferred to, stored, or processed in Canada. We ensure that adequate safeguards are in place to protect your data according to applicable privacy laws when data is transferred internationally.
8. Rights and Choices
Scorpius Immigration Services Inc. acknowledges your rights regarding your personal information:
Access: You may request a copy of the personal data we hold about you and an explanation of how we use it.
Correction: You have the right to request updates or corrections to any inaccurate information we hold.
Erasure: In certain circumstances, you can request the deletion of your personal data.
Restriction: You may ask us to limit the processing of your data where applicable.
Data Portability: You may request a copy of your information in a structured, commonly used format.
Objection: You may object to data processing activities that rely on our legitimate interest.
Withdraw Consent: If you have given consent to data processing, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise these rights, contact us via email or phone. We aim to respond promptly and ensure your requests are addressed professionally.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to deliver a customized user experience. Cookies enable us to recognize returning visitors, track browsing habits, and measure site engagement. You may choose to manage or disable cookies through your browser settings, though doing so may affect website performance and access to certain features.
11. External Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any websites you visit.
12. Updates to This Privacy Policy
Scorpius Immigration Services Inc. reserves the right to modify or update this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on our website, along with the effective date of the update. Continued use of our services or website after such changes implies acceptance of the updated terms.
13. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data processing practices, please reach out to us at: